PRIVACY OF PERSONAL DATA pursuant to art. 13 of Legislative Decree no. 196 of 30 June 2003
(Code for the protection of personal data)

Dear Madam, Dear Sir,

This information is provided for the site “” (hereinafter, the “Site”) is owned and operated by the company teenove .., based in Milan, Via Vittor Pisani. 19 (hereinafter, “teenove” or the “Company”), as owner of the treatment, and not to other Web sites accessed via links.
The information is intended for all those who interact with the web pages of the Site, and to those who use the site without logging, both to those who, at the end of a procedure, you register with the Site and using and enjoying the services on line secured by means of it. This information is provided pursuant to art. 13 Legislative Decree no. 196/2003 and in accordance with Recommendation no. 2/2001 that the European Authorities for the Protection of Personal Data, the Group established by art.
29 of the Directive n. 95/46 / EC, adopted on 17 May 2001 to establish minimum requirements for the collection of personal data online.

Session cookies and analytics

E ‘can access the site without being prompted the transfer of any personal data.
However, the computer systems and software used to operate the site acquire, during their normal operation, some personal data whose transmission is implicit in the communication protocols of the Internet.
Such information is not collected to be associated with identified, but by their very nature could, through processing and associations, enabling the identification of the user.
This category includes IP addresses or domain names of the computers used by users who connect to the Site, Url notation addresses of requested resources, the time of request, the method used to submit the request to the server, the size of reply file, etc.
These data are used only to obtain anonymous statistics on the use of the Site (such as, in particular, the number of accesses) and to check its correct functioning and is deleted immediately after processing.
This process is not scheduled to receive information directly identifiable.
We do not use cookies to transmit information of a personal nature.
The use of SO-CALLED session cookies (which are not permanently stored on the user’s computer and disappear when the browser is closed) is strictly limited to the transmission of session identifiers (consisting of random numbers generated by the server) necessary to enable a safe and Efficient Site.

teenove also uses software solutions to optimize their services online. These solutions enable the analysis of the uses of the Site and the collection of relevant information on the needs of users, in order to ensure that the ease of use and quality of online services can be improved continuously (cd cookie analytics).

In order to perform these analyzes, statistical data are gathered and aggregated anonymous. It is anonymous data relating to connections and flows of access for the browser that is used by users, the number of visits and web pages visited and the behavior of visitors to the site detected by the respective browser. The IP address of the visitor statements can also be detected during the collection and processing of data.

The data are analyzed for the following specific purposes:

– Significant number of visitors;
– Identification of those areas of the site that are particularly attractive to their visitors;
– Analysis of the origin of visitors, in order to optimize the services provided by the network;
– Adaptation of the recommendations to specific target groups;

The above treatment involves the use of persistent cookies.

However, by amending the browser settings, users can at any time block these cookies or provide that they are installed only with your express consent. At any time, users can also block the use of their data in general, with respect to any software solution used, selecting the “opt-out” offer the same solution. If the user decides to use the “opt out”, it is possible that certain recommendations are no longer ‘made.

With reference to the above, teenove uses the following software solutions through which users can choose the option to “opt out”:

AT Internet:

Please consider that the use of the “opt-out” involves the use of a cookie. If the cookie is deleted, the option to “opt out” must be reactivated.


The information and data in the event of registration will be used to allow access to the private area of ​​the Site, and to use the online services offered by teenove.
The personal data of registered users will be processed for the purposes and in the manner set out in this statement.


In the event that an order is made are recorded some data, such as the IP address from which originated the transaction, the time of the request, the type of browser used, etc. These data could be used to ascertain responsibility in case of computer crimes against the Site and / or any third party, on the spur of the investigating authorities competent in accordance with law.


With your consent, teenove shall handle the personal data you provide in order to send you promotional material related to their own services or third parties.


The personal information you provide at the time of purchase on the Site may be processed by teenove, subject to your consent, for profiling, that is, for the analysis of your consumption choices through the revelation of the type and frequency of purchases by you carried out, in order to send you promotional material of teenove or third of your specific interest.

Soft spamming

teenove may use, for the purpose of direct sale of ticketing services through the Site, the electronic mail address provided by you in the context of the purchase of a service from the Site, even without your consent, under Article. 130, fourth paragraph of the Privacy Code, provided that it is a service similar to those included in the sale (so-called soft spamming). You can still refuse this treatment at any time by communicating His opposition to teenove in the manner indicated in art. 7 below.

INFORMATION ON THE PROCESSING OF PERSONAL DATA art. 13 Legislative Decree no. 196/2003

Registration for the site is owned and operated by teenove .. (“teenove” or the “Company”) and any subsequent use of the services rendered by teenove through the Site, including the booking service, purchasing, issuing, shipping tickets (cd. “ticketing”), sending information and advertising material, etc., will involve the processing of personal data relating to you and to us or that we will be by you.
Therefore, in compliance with the requirements of the Decree. 30/06/2003 n. 196 (the “Code”), we hereby inform you that the Company, as owner of the site and as data, will process the personal data relating to you under the following conditions.

Art. 1. Purpose of treatment

The processing of personal data (including their registration in the registries of the Company) is exclusively for the following purposes:

a) to ensure the registration to the site and the proper provision of services required to teenove through the Site and, therefore, to fulfill properly and timely to the obligations arising from the contractual relationship established with you, as well as the obligations under the law or regulations in force, in particular, in the tax, as well as public security;
b) to use for administrative and accounting, including any e-mail transmission of commercial invoices by teenove and / or companies connected to the same in service;
c.1) to the mailing list subscription held by our company, carrying out market research and sending advertising and information on products and services offered by teenove or third parties, by means of automated systems, such as email, fax, SMS or MMS, or by traditional methods (eg: paper mail);
c.2) limited to electronic mail address provided by you in the context of the purchase of a service through the Site, to allow the direct offer from teenove of similar products or services (so-called soft spamming), provided that you do not opposes such treatment;
d) for the development of a commercial customer (via survey of consumer habits), aimed both to monitor the degree of customer satisfaction to ensure better meeting the needs of the same, both the sending of information material and / or advertising of specific interest to the customer, by means of automated systems, such as email, fax, SMS or MMS, or by mail.

Art. 2. Provision of data and consequences for failure to consent to treatment

The provision of data for the registration to the Site is purely optional, but necessary for access to the private area of ​​the Site and, therefore, the services offered by teenove through the Site.
Therefore, the inclusion to the Site constitutes consent by you to the processing of personal data relating to you for the purpose of execution of the contract and for the purposes of administrative and accounting, as mentioned in paragraphs “a” and “b “Art. 1 above.
As for the other purposes of the processing described in art. 1 above, we note that the consent to the processing of your data is purely optional. However, the lack of consent will imply the consequences described below.
In particular, the failure to consent to the processing of personal data for the purposes of art. 1 letter. “C” above, will make it impossible for you to receive promotional material, brochures and informative communications related to the services and products offered by our Company or by third parties (such as, for example, concerts, shows, plays, events sports, etc.).
Finally, the failure to consent to the processing of personal data for the purposes of art. 1, letter. “D” above will make it impossible for our company to develop profiles of the consumption habits of customers (direct to guarantee a better meeting the needs of the same customers and the continuous improvement of services offered), as well as promotional and advertising of your specific interest.
Subject to the foregoing, it is understood that, in the event of a His refusal to consent to the processing of personal data relating to you, our company can still use your data only in order to give proper compliance with obligations under the laws in force.
We note also that your consent to the processing of data for one or more of the above purposes may be revoked at any time by modifying data at the time of approval of any new entries to your account on the Site.

Art. 3. Method of treatment

The processing of personal data concerning you will be mainly carried out with the aid of electronic or automated, in the manner and with the appropriate tools to ensure the security and confidentiality of the data, in accordance with the provisions of Legislative Decree . 196/2003. In particular, will be taken all the necessary technical, computer, organizational, logistical and procedural security, as provided for by Legislative Decree no. 196/2003, so as to guarantee the minimum level of data protection required by law, allowing the ‘ access only to people in charge of the treatment by the Owner or leaders appointed by the holder.
The acquired information and methods of treatment will be relevant and not excessive in relation to the type of services provided.
The data will be managed and protected in areas where access is under constant control.

Art. 4. Communication and dissemination of data

Your data may be disclosed:
a) to all those subjects (including public authorities) who have access to personal information under legislation or administrative;
b) to other companies whose services are offered or sold through the Site to teenove (and, in particular, to companies or organizers of concerts, shows, sporting events or other for which tickets are sold through the Site);
c) companies or third parties in charge of printing, mailing, shipping and / or delivery of tickets purchased via the website;
d) at post offices, couriers or shipping charge of delivery of products purchased through the Site;
e) to banks and the companies that manage the national or international payment circuits through which payments are made on line of products purchased through the Site;
f) companies, consultants or professionals in charge of the installation, maintenance, updating and, in general, the management of hardware and software teenove or of which the Company is for the delivery of its services;
g) a company or Internet service provider in charge of sending the documentation and / or information;
h) companies responsible for the development and / or the sending of advertising and information on behalf of our Company;
i) to other companies within our Group, with headquarters in Italy or abroad, within the European Union, which will be able to treat them exclusively as external managers of the processing of personal data on behalf of teenove for the purposes indicated at ‘ art. 1;
j) to all those public and / or private individuals and / or legal persons (legal offices, administrative and fiscal authorities, judicial offices, Chambers of Commerce, Chambers and Offices of Labor, etc.), if the communication is necessary or functional to the correct fulfillment of contractual obligations and the obligations under the law.

The data relating to them will not be disclosed except in a collective and anonymous, for statistical or research.

Art. 5. Data Controller and Data Privacy

The treatment of personal data is now teenove .., with registered office in Milan, Via Vittor Pisani. 19. The Data Processor, pursuant to art. 29 Legislative Decree. N. 196/2003, is the Director of New Media in office, domiciled at the premises of the owner, in Milan, Via Vittor Pisani. 19.

All instances and queries concerning the processing of personal information concerning you may be directed to the representative at any time indicated above, at the following addresses:
a) teenove .., – Rome (Italy);
b) address mail:;
c) address fax:.

Art. 6. Retention of personal data

The personal data relating to you will be kept only for the time necessary to ensure the proper performance of the services offered by our company.

In case of cancellation, exclusion or disabling loss of use of your account on the Site, your data will be kept for administrative purposes for a period not exceeding one quarter, subject to any specific legal obligations on the retention of accounting documentation or for purposes of public security. In such cases, it will be guaranteed automatic deletion of data even by third parties which they have been communicated.
In any case, it is understood that, your personal data will be stored and processed for the purposes of verification of consumption habits and marketing for the period of time allowed by law and the requirements of the Guarantor for the Treatment of Personal Information .
After that period, your data will be processed anonymously, so as not to allow, even indirectly, to identify those involved.

Art. 7. Right of access to personal data

Under Article. 7 of Legislative Decree no. 196/2003, you are entitled, among other things:
a) obtain confirmation of the existence of personal data concerning you and their communication in intelligible form;
b) obtain from the owner or manager of the treatment:
– Information about the origin of personal data, the purposes and methods of treatment, the logic applied in case of treatment with the help of electronic means;
– Indication of the identity of the Data Controller and Data Processor and any representative designated by a foreign subject to data processing in Italy;
– Information on the subjects or categories of subjects to whom the data may be communicated or who may become aware of yourself as a designated representative on the territory of the State, managers or agents;
c) to obtain:
– The updating, rectification or integration of data concerning you;
– The cancellation, transformation into anonymous form or blocking of data processed unlawfully, including data whose retention is necessary for the purposes for which the data were collected or subsequently processed;
– The attestation that the operations mentioned in the preceding paragraphs have been notified as also related to their contents, to those to whom the data were communicated or disseminated, unless this requirement proves impossible or involves the use of means manifestly disproportionate to the protected right;
d) object, in whole or in part:
– For legitimate reasons, the processing of your personal data, if pertinent to the purpose of the collection;
– The processing of personal data relating to you, provided for the purposes of commercial information or sending advertising materials or direct selling or for carrying out market research or commercial communication.

The above rights may be exercised with an informal request to the representative at any time. The request can be sent to the representative at any time via letter, fax (number) or by e-mail to the following e-mail: